Outstanding Professional Care
I have been a patient for approximately 5 years. In addition to the outstanding professional care I have received, I can certainly state that the courtesy and friendliness of the entire staff is excellent from the reception desk to the check out staff. They always afford me ample time to discuss my case, explain all the alternatives and make sure that I leave with a full understanding of my situation. I am very pleased with the practice and will continue to utilize their services as long as needed.
In Deep Appreciation
Thank you for taking the time to listen to my tale of enthusiasm for the services I've received over the last 3 1/2 years. My introduction to the organization came as the result of a referral from my primary care physician.His astuteness, concerning a change in PSA readings, probably saved my life.He could have taken a ‘wait and see’ approach but was much more aggressive and arranged my initial consultation.Long story short, I ended up being diagnosed with a very aggressive form of prostate cancer. From there, things really got interesting.First, I followed the doctor’s advice and met with him for consultation regarding having a DaVinci® Robotic Radical Prostatectomy.The professionalism demonstrated by this very fine physician and the incredible amount of educational material provided, gave me great faith in the organization and the recommended surgery.To sum up my deep, personal regard for the entire team, I just want to say "wow" and thank you.It's my pleasure to be your patient.
I would like to congratulate you on the great staff you have at your facility. Each and every individual I came in contact with was very
professional, understanding, caring, pleasant and efficient. From the moment I walked in the door, I felt that I was in good hands.
The receptionist and all the other clerical personnel always made an effort to please me and answered all of my questions.
Once again, you are very fortunate to have such a great team. I thank them all for the excellent care.
I was diagnosed with prostate cancer at age 56. I had no outward symptoms, just a slightly elevated PSA. After receiving shocking biopsy results, I was convinced the prostate needed to be removed. An appointment was scheduled with a surgeon.
I began to research in earnest to gain as much information as possible. My research showed the da Vinci robotic surgery success rate to be as good as traditional open surgery, great surgeons were having great results with both, but the robotic procedure was much less invasive. Since da Vinci was very new to my community at the time, I set out on an intensive research mission to find a great surgeon. Fortunately, I found Dr. Figlesthaler, a physicianthat embraces technology and innovation. I located his practice through many trusted sources and was very impressed with the background and experience of the staff. I initially set an appointment for a second opinion. I knew from my very first call that I was dealing with a very compassionate staff. After meeting with Dr. Figlesthaler and his staff, the second opinion turned quickly to a full confidence that this is the practice that I needed. All options were discussed, surgery was scheduled quickly. I felt completely at ease with my choice of physician.
The toughest part of the surgery was the anxiety spent waiting for the procedure. The surgery day was a blur. The postoperative night was very comfortable, thanks to a great nursing staff. I was discharged within twenty-four hours. I was groggy, but had no pain. I improved daily after surgery. I did have a minor set back when the catheter was removed after two days. It was replaced and removed after seven days, with no adverse effects. My improvement permitted me to go back to my office part-time the same week of surgery. I was at work full-time within a couple of weeks. The healing and function improved every day. The best news came when my post surgery PSA was undetectable, just as predicted. That was one of the best days of my life!
I must say the staff was extremely comforting and professional at every turn. We did have occasion to call the office very early one morning concerning the catheter and late, one Saturday night, with questions. Our calls were returned within five minutes. All concerns were promptly, professionally and compassionately addressed. I cannot say enough about Dr. Figlesthalerand the staff of this practice. They are the BEST.
Tell your friends to get your PSA checked. Follow-up and follow your physician’s advice. If you need top notch care with an extremely caring, capable and responsive staff, you have found the right place!
Bill S., Ft. Myers Beach.